Shipping policy

              

Order Cancellations

We want you to be happy with your purchase! Have a change of heart right after you press that purchase button? No problem!

• Your order may be canceled within 24 hours of placing the order.  Please Email us at ThePalmBeachBaby@gmail.com with your order number and request to cancel within the 24-hour window of placing the order so The Palm Beach Baby can attempt a cancellation/change.
• Not all cancellations are successful, though we try our best to make it happen! 

U.S. SHIPPING

• Standard Shipping Charge is $7.95 is applied to all US orders.
• Please allow 3 - 7 Business Days for processing on all stocked items. Once orders are shipped please allow 8 - 14 business days for delivery in the United States shipped items. Processing times can be 4 - 7 days. For Special Occasion dresses, since they are custom-made when ordered, may take up to 10 days before they are shipped.
• As some items are shipped from our overseas suppliers, please allow 14 - 21 Business Days for delivery of those items.
• Should multiple items be shipped by our overseas suppliers, items may ship separately. 
• All our special occasion, baptism, christening, flower girl, and communion dresses are custom-made by the order. We want to make sure your special dress is perfect and of high quality, so processing times for these items may take up to 10 days. Shipping may take up to 21 days. Please allow 31 Business Days for delivery.
• Please note: If you have ordered multiple items, these items may arrive separately and at different times. 
• All shipping times are estimates, especially at holiday times.

INTERNATIONAL SHIPPING:

• A flat shipping rate of $20 or $30 will be applied, depending on the shipping zone. The shipping rate will be determined at check out. 
• Shipping times of International Orders depend on the shipping location. Generally, you should allow 21 - 35 business days for arrival, excluding holidays. 
• Customs Duties and Taxes may be added, depending on the country the item is being shipped to. 

Because of COVID-19, the processing and shipping times may be delayed somewhat.  We keep your health in mind when maintaining health and cleaning standards In these times, your patience is most appreciated.

Our goal is to offer you the most stylish children's clothes at affordable prices and help you make these childhood moments precious memories.

Thank you for your business. Your little one will love our clothes!

Love to all, 

Andrea Johnston, The Palm Beach Baby.